Support

Contact Craveheads

Email support@craveheadsapp.com for support, privacy, moderation appeals and legal requests. Describe what happened and what help you need. We do not promise an immediate response.

Never email your password or authentication codes. Avoid unnecessary personal information, payment details or sensitive images. This mailbox is not an emergency response service.

Sign-in and password recovery

Use the email address associated with your account. If you have forgotten your password, choose the password-recovery option on the sign-in screen and follow the email instructions. Check your spam folder and use the most recent link. Expired or already-used links may require a new request. If recovery still fails, email support with the problem and the approximate time; do not forward authentication links or codes.

Report content or block an account

Open the relevant review or public profile and choose Report. Use the specific image-reporting control for a review photo or profile photo. You can also block an account from its public profile. Explain the concern without adding unrelated personal details. A report being resolved does not necessarily mean content was removed. See the Community Guidelines for how review, visibility holds and enforcement work.

Appeal a moderation action

Email support with your username, the approximate action date, the notice or content involved and why you believe reconsideration is appropriate. An appeal does not automatically lift a restriction. Permanently deleted content may not be recoverable. Do not create accounts to evade a restriction.

Privacy and account deletion

To delete your account, open Settings and use the account-deletion control. Read the permanent-deletion warning and complete the confirmation and password check. Accepted deletion is permanent; processing can continue in the background. Contact support if you cannot access the app or need help with a privacy request. We may need to verify ownership without asking you to email a password or code.

See the Privacy Policy for information about deletion, shared Places, downloaded images, temporary links, backups and operational records.

Report an app bug

In Settings, choose Report a Bug. Describe the issue, steps to reproduce it and what you expected. The form includes basic app/build, iOS and generic device-model information. It does not automatically collect screenshots, precise location or device logs. If you cannot open the app, email support with a short description and your app/iOS version if available.